What is escrow and how does it work?
Escrow is a secure payment method where the client funds a project in advance, but the
money is held by a third party until agreed-upon milestones or the final project is completed. This ensures
both parties are protected: the client is assured the work will be done before payment is released, and the
freelancer is assured they will be paid once the work is completed to satisfaction.
What happens if there is a dispute over the work completed?
If a dispute arises, both the client and the freelancer can present their case to the
escrow service or a neutral mediator (if applicable). The funds will be held in escrow until the issue is
resolved, ensuring fair treatment for both sides. We will aim for clear communication and regular updates to
avoid misunderstandings and resolve issues quickly.
How do we ensure the project is completed on time?
We agree on clear project milestones and deadlines before starting the work. Regular
progress updates will be shared throughout the development process, and if any delays are anticipated, I’ll
notify you well in advance. This keeps the project on track and allows for adjustments if needed.
What happens if the project requirements change mid-way?
If the scope of the project changes, I will provide an updated estimate of the time and
cost required. We can amend the project milestones accordingly. Any new requirements will be added to the
escrow agreement to ensure clarity on both sides.
How do you ensure the quality of the work?
I follow industry best practices for coding, testing, and code reviews. Before
delivering the final product, the work is thoroughly tested to ensure it meets the agreed-upon requirements. I
also encourage regular feedback from you during the project to ensure the direction aligns with your
expectations.
Can I see examples of your previous work?
Yes, I can provide case studies, portfolio links, or GitHub repositories with relevant
examples of similar projects I’ve completed. This will help you assess my technical abilities and see the
quality of the work I deliver.
What happens if the project takes longer than expected?
We will set realistic timelines and define project milestones upfront. If any delays are
foreseen, I will communicate this immediately and work with you to adjust timelines or expectations. If the
delay is caused by me, I’ll make it a priority to complete the work as soon as possible.
How do you handle intellectual property and confidentiality?
I respect your privacy and the confidentiality of your project. Any intellectual
property (IP) created during the course of our collaboration will be transferred to you once the project is
complete and payment has been made. I’m happy to sign an NDA (Non-Disclosure Agreement) if necessary.
How do you charge for the project?
I offer both hourly rates and fixed-price project rates, depending on your preferences
and the scope of the project. For large or long-term projects, I recommend a milestone-based approach with
payments released through escrow as key deliverables are completed.
Do you offer support after the project is completed?
Yes, I offer post-project support. This can include bug fixes, performance
optimizations, or small updates, depending on the project agreement. Ongoing support can be arranged on a
retainer basis or as an hourly rate for any additional work that arises after the project is finished.
How do we communicate during the project?
I prefer to maintain open lines of communication through your preferred channels,
whether that's email, Slack, or project management tools like Trello or Jira. I ensure timely responses to any
inquiries or feedback. Regular check-ins and progress reports can be scheduled to keep you updated.
What if I’m not satisfied with the work?
Your satisfaction is my priority. If you're not happy with the work at any point, we can
discuss your concerns, make revisions, or clarify any misunderstandings. If the issue cannot be resolved,
funds in escrow will be returned to you (as per the agreement terms), ensuring fair treatment for both sides.
Can I terminate the project early?
Yes, if you need to terminate the project early, we can do so. However, any completed
work will be delivered, and payment will be made for the milestones that have been met. If the termination is
due to non-performance or issues on my end, we can discuss a fair resolution through the escrow process.
Do you work with clients in different time zones?
Yes, I am flexible and can accommodate different time zones. I strive to maintain clear
communication and will adjust my working hours to ensure that deadlines and milestones are met.